Perspectives

Welcome to our blog, where Harmonicas give voice to creativity and insights.

Innovation Through Design

Design: Thinking, Crafting, and Actualization

When you think of your company’s ability to impact the lives of customers and generate business value through the performance of services what comes to mind?

Our Favorites

For Your Organization

Design Lessons from Bluey: Balancing Urgency and Thoughtfulness

Arjun Srinivas
•
Nov 12, 2024

For Your Organization

From the Sidelines to the Studio: Football-Inspired Lessons in Teamwork

Leah Berg
•
Nov 4, 2024

Hot Take

What are the Differences Between Service Design and UX Research?

Stephen Taylor
•
Oct 6, 2020

Practice Area

Round and Round: Infusing Sustainability in Method

Harmonic Team
•
Aug 19, 2020

Innovation Through Design

Understanding Activity Systems as a Service Designer

Mariah Mills
•
Apr 28, 2020

Hot Take

Service Design of Dating, a Journey Map

Becky Scheel
•
Feb 14, 2020

Orchestrating Experiences Celebrates Six Years!

Learn more about the book, inspiring designers and professionals to tackle complex design challenges

Explore Topics

Format

Author

Practice Area

Service Safari (Elephants Included)

Becky Scheel
•
April 14, 2020

Practice Area

The Art of Facilitating Design Research

Mariah Mills
•
April 6, 2020

Inside Harmonic

Harmonic From Home

This Is Harmonic
•
March 21, 2020

Innovation Through Design

The 10,000-Foot View of Service Design

Stephen Taylor
•
March 17, 2020

Hot Take

Service Design of Dating, a Journey Map

Becky Scheel
•
February 14, 2020

Practice Area

Designing Esthetic Workshops

Mariah Mills
•
December 17, 2019

Innovation Through Design

Redefining Smart

Mariah Mills
•
October 3, 2019

Featured In...

Harmonic Guest Edits Touchpoint!

This Is Harmonic
•
April 16, 2019

Practice Area

The Power of Design Translation: Visual Communication

Harmonic Alumni
•
March 14, 2019

Innovation Through Design

Design: Thinking, Crafting, and Actualization

Stephen Taylor
•
February 7, 2019

Featured In...

#tbt Design at Massive Scale

This Is Harmonic
•
January 31, 2019

Featured In...

Beckett to Buddhism: Talking Service Design in Dublin

Patrick Quattlebaum
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January 1, 2019