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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Harmonic Design CEO Patrick Quattlebaum Named Guest Editor of Touchpoint Journal on Business Transformation
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Shreya Dhawan joins the latest Rosenfeld Podcast with Gustavo Vieira from Livework
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Services
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Service Safari Toolkit
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The 10,000-Foot View of Service Design
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Work
Perspectives
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ALL PERSPECTIVES
Posts by:
Patrick Quattlebaum
Hot Take
Designing Who AI Is, Not Just What It Does
Patrick Quattlebaum
•
April 23, 2026
For Your Organization
Why Your Organization Rejects Journey Management (And Why That’s Normal)
Patrick Quattlebaum
•
April 6, 2026
For Your Organization
Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants
Patrick Quattlebaum
•
June 29, 2023
For Your Organization
What Noma’s Closing Teaches Us About Sustainable Service Organizations
Patrick Quattlebaum
•
January 11, 2023
Practice Area
Rough Terrains and Seeds of Growth: Three Years of Orchestrating Experiences
Patrick Quattlebaum
•
May 10, 2021
Outreach
A Place in Library Land
Patrick Quattlebaum
•
April 23, 2020
Featured In...
Beckett to Buddhism: Talking Service Design in Dublin
Patrick Quattlebaum
•
January 1, 2019
