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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Harmonic Authors Advance the Conversation on Equity in Service Design
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Harmonic Design Partners with TheyDo to Accelerate Journey Management in North America
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Journey Management as an Operating Model: PQ on the PROMISE Podcast
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Walking With Possibility: Service Design in Your Organization
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Work
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ALL PERSPECTIVES
Posts about:
For Your Organization
For Your Organization
How to Build a Journey Atlas That Drives Action
Mariah Mills
•
June 9, 2025
For Your Organization
The Business Therapy Bundle
Laura Mancipe Castro
•
May 23, 2025
For Your Organization
Is it Time for Journey Management? Five Signs Your Business is Ready.
Shreya Dhawan
•
April 24, 2025
For Your Organization
Design Lessons from Bluey: Balancing Urgency and Thoughtfulness
Harmonic Alumni
•
November 12, 2024
For Your Organization
From the Sidelines to the Studio: Football-Inspired Lessons in Teamwork
Leah Berg
•
November 4, 2024
For Your Organization
Thoughtful Friction: Why Seamless Isn’t Always the Goal in Service Design
Becky Scheel
•
October 8, 2024
For Your Organization
Mastering Qualitative Research: Lessons from Age of Empires for Better Problem-Solving
This Is Harmonic
•
August 28, 2024
For Your Organization
At the Heart of Services is Participation
This Is Harmonic
•
July 24, 2023
For Your Organization
Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants
Patrick Quattlebaum
•
June 29, 2023
For Your Organization
Exploring Group Dynamics in Co-Design: A Theoretical Investigation
This Is Harmonic
•
February 15, 2023
For Your Organization
What Noma’s Closing Teaches Us About Sustainable Service Organizations
Patrick Quattlebaum
•
January 11, 2023
For Your Organization
How to Incorporate an Effective Feedback Culture in Your Team
This Is Harmonic
•
October 13, 2022
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