Perspectives

Welcome to our blog, where Harmonicas give voice to creativity and insights.

When you think of your company’s ability to impact the lives of customers and generate business value through the performance of services what comes to mind?

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Age of Empires and research banner

Mastering Qualitative Research: Lessons from Age of Empires for Better Problem-Solving

We heart venn diagrams

Why Designers Can’t Get Enough of Venn Diagrams and Why You Should Love Them Too

service design and collage

Finding the Unexpected: Bringing Collage Practices to Service Design

Breaking Free from Tables: Redefining Service Experiences with Innovative Visualizations

Breaking Free from Tables: Redefining Service Experiences with Innovative Visualizations

Chat GPT cover letter graphic

ChatGPT Really Got Me | Why Do We Still Write Cover Letters Like This?

design internship graphic

Unlocking the Secrets of Service Design: My Journey as an Intern at Harmonic Design

PQ on the Claw Podcast

Revolutionizing Organizational Strategy: Dive into the World of Systems Thinking and Service Design with Patrick Quattlebaum—The Claw Podcast

Alla Weinberg on Brave UX podcast

Alla Weinberg, discusses how to design safe workplace culture on the Brave UX Podcast

PQ on this is HCD podcast

Harmonic Design’s Co-founder, Patrick Quattlebaum, Discusses How Service Design Shapes the Future of Organizations —This is HCD Podcast

UX to service designer

Design Nomad: Journeying from UX Design to Service Design

service participation

At the Heart of Services is Participation

Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design

Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design