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This Is Harmonic

Harmonic Design Partners with TheyDo to Accelerate Journey Management in North America

This Is Harmonic
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November 13, 2024

Critical Realism and Complex Systems Inquiry: Exploratory Thoughts

This Is Harmonic
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September 24, 2024

Exploring Interdisciplinarity: Harmonic CEO Guest Edits Touchpoint

This Is Harmonic
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September 10, 2024

Advancing Service Design: New Conference Curated by Industry Leaders to Challenge Boundaries and Inspire Change

This Is Harmonic
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September 4, 2024

Designing Through Change: The Intersection of Service Design & Organizational Transformation

This Is Harmonic
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September 3, 2024

Mastering Qualitative Research: Lessons from Age of Empires for Better Problem-Solving

This Is Harmonic
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August 28, 2024

Discover the New Harmonic Design Website: A Fresh Look at Service Design Excellence

This Is Harmonic
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August 27, 2024

Harmonic Design Announces 2024 Practice Week: Expanding Our Practice Through Design Intersections

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August 22, 2024

Product Meets Journey: A Service Design Roundtable

This Is Harmonic
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August 22, 2024

Join us for the SDN Next Gen Conference 2024 Watch Party at Harmonic Design

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March 19, 2024

Harmonic Designers Publish Groundbreaking Article on Service Implementation in Touchpoint Journal

This Is Harmonic
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March 8, 2024

Unlocking the Secrets of Service Design: My Journey as an Intern at Harmonic Design

This Is Harmonic
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November 16, 2023

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.elementor-element.elementor-element-579c5a5{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--background-transition:.3s;border-style:solid;--border-style:solid;border-width:2px 2px 2px 2px;--border-top-width:2px;--border-right-width:2px;--border-bottom-width:2px;--border-left-width:2px;border-color:var(--e-global-color-a256e30);--border-color:var(--e-global-color-a256e30);--border-radius:12px 12px 12px 12px;box-shadow:6px 6px 0px 0px #f09720;--margin-top:.5rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;}.elementor-4640 .elementor-element.elementor-element-579c5a5:not(.elementor-motion-effects-element-type-background),.elementor-4640 .elementor-element.elementor-element-579c5a5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#fff;}.elementor-4640 .elementor-element.elementor-element-579c5a5,.elementor-4640 .elementor-element.elementor-element-579c5a5::before{--border-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-5ffece0{--display:flex;--min-height:100%;--flex-direction:column;--container-widget-width:calc(( 1 - var(--container-widget-flex-grow) ) * 100%);--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:center;--align-items:flex-start;--gap:0px 0px;--background-transition:.3s;border-style:solid;--border-style:solid;border-width:0px 2px 0px 0px;--border-top-width:0px;--border-right-width:2px;--border-bottom-width:0px;--border-left-width:0px;--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;--padding-top:0rem;--padding-bottom:0rem;--padding-left:0rem;--padding-right:0rem;}.elementor-4640 .elementor-element.elementor-element-5ffece0,.elementor-4640 .elementor-element.elementor-element-5ffece0::before{--border-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-1c2a627{--display:flex;--background-transition:.3s;--margin-top:16px;--margin-bottom:16px;--margin-left:16px;--margin-right:16px;--padding-top:32px;--padding-bottom:32px;--padding-left:32px;--padding-right:32px;}.elementor-4640 .elementor-element.elementor-element-1c2a627,.elementor-4640 .elementor-element.elementor-element-1c2a627::before{--border-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-1c2a627.e-con{--align-self:center;--flex-grow:0;--flex-shrink:0;}.elementor-4640 .elementor-element.elementor-element-38e0ee9{width:100%;max-width:100%;--e-nav-menu-horizontal-menu-item-margin:calc(.4rem / 2);}.elementor-4640 .elementor-element.elementor-element-38e0ee9 > .elementor-widget-container{margin:0rem 0rem 0rem 0rem;padding:0rem 0rem 0rem 0rem;}.elementor-4640 .elementor-element.elementor-element-38e0ee9.elementor-element{--flex-grow:1;--flex-shrink:0;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu .elementor-item{font-family:"Roboto Flex",Sans-serif;font-size:18px;font-weight:600;text-transform:none;line-height:150%;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu--main .elementor-item{color:#2c2c2b;fill:#2c2c2b;padding-left:1rem;padding-right:1rem;padding-top:2px;padding-bottom:2px;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu--main:not(.elementor-nav-menu--layout-horizontal) .elementor-nav-menu > li:not(:last-child){margin-bottom:.4rem;}.elementor-4640 .elementor-element.elementor-element-0067a64{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--background-transition:.3s;--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;}.elementor-4640 .elementor-element.elementor-element-295883a{--grid-columns:1;--grid-row-gap:25px;}.elementor-4640 .elementor-element.elementor-element-295883a > .elementor-widget-container{margin:0rem 0rem 0rem 0rem;padding:32px 32px 32px 16px;}.elementor-4640 .elementor-element.elementor-element-5e13c89{--display:flex;--background-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-60054a5{--display:flex;--background-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-ae6d01d{--display:flex;--background-transition:.3s;}.elementor-4640 .elementor-element.elementor-element-856d050{--n-menu-dropdown-content-max-width:initial;--n-menu-heading-justify-content:initial;--n-menu-title-flex-grow:initial;--n-menu-title-justify-content:initial;--n-menu-title-justify-content-mobile:initial;--n-menu-heading-wrap:wrap;--n-menu-heading-overflow-x:initial;--n-menu-title-distance-from-content:0px;z-index:9999;--n-menu-open-animation-duration:500ms;--n-menu-toggle-align:flex-start;--n-menu-toggle-icon-wrapper-animation-duration:500ms;--n-menu-title-space-between:22px;--n-menu-title-font-size:16px;--n-menu-title-color-normal:var(--e-global-color-a256e30);--n-menu-title-transition:300ms;--n-menu-title-padding:0px 0px 0px 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> .elementor-widget-container > .e-n-menu > .e-n-menu-wrapper > .e-n-menu-heading > .e-n-menu-item > .e-n-menu-title > .e-n-menu-title-container > span{font-family:"Roboto Flex",Sans-serif;font-weight:500;--n-menu-title-line-height:150%;}.elementor-4640 .elementor-element.elementor-element-856d050{--n-menu-title-color-hover:var(--e-global-color-f92aa43);--n-menu-title-color-active:var(--e-global-color-f92aa43);}.elementor-4640 .elementor-element.elementor-element-856d050 > .elementor-widget-container > .e-n-menu > .e-n-menu-wrapper > .e-n-menu-heading > .e-n-menu-item > .e-n-menu-title.e-current{border-style:solid;border-width:0px 0px 2px 0px;border-color:var(--e-global-color-primary);}.elementor-widget-button .elementor-button{font-family:var(--e-global-typography-accent-font-family),Sans-serif;font-size:var(--e-global-typography-accent-font-size);font-weight:var(--e-global-typography-accent-font-weight);}.elementor-4640 .elementor-element.elementor-element-129b98fc > 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.elementor-element.elementor-element-35c8c796{--padding-top:18px;--padding-bottom:18px;--padding-left:16px;--padding-right:16px;}.elementor-widget-theme-site-logo .widget-image-caption{font-size:var(--e-global-typography-text-font-size);line-height:var(--e-global-typography-text-line-height);}.elementor-widget-mega-menu{--n-menu-title-font-size:var(--e-global-typography-accent-font-size);}.elementor-4640 .elementor-element.elementor-element-ac589b7{--min-height:auto;--margin-top:0;--margin-bottom:0;--margin-left:0;--margin-right:0;}.elementor-4640 .elementor-element.elementor-element-d86388e{border-width:0px 0px 0px 0px;--border-top-width:0px;--border-right-width:0px;--border-bottom-width:0px;--border-left-width:0px;--border-radius:0px 0px 0px 0px;--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;}.elementor-4640 .elementor-element.elementor-element-2c06bb0{--min-height:0;--justify-content:flex-start;border-width:0px 0px 0px 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.elementor-nav-menu > li:not(:last-child){margin-bottom:21px;}.elementor-widget-loop-grid .elementor-button{font-size:var(--e-global-typography-accent-font-size);}.elementor-4640 .elementor-element.elementor-element-8221995{--grid-columns:2;}.elementor-4640 .elementor-element.elementor-element-bfcfb92{--min-height:0;}.elementor-4640 .elementor-element.elementor-element-579c5a5{border-width:0px 0px 0px 0px;--border-top-width:0px;--border-right-width:0px;--border-bottom-width:0px;--border-left-width:0px;--border-radius:0px 0px 0px 0px;--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;}.elementor-4640 .elementor-element.elementor-element-5ffece0{--min-height:0;--justify-content:flex-start;border-width:0px 0px 0px 0px;--border-top-width:0px;--border-right-width:0px;--border-bottom-width:0px;--border-left-width:0px;}.elementor-4640 .elementor-element.elementor-element-1c2a627{--margin-top:0px;--margin-bottom:0px;--margin-left:20px;--margin-right:20px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:32px;}.elementor-4640 .elementor-element.elementor-element-1c2a627.e-con{--align-self:flex-start;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 > .elementor-widget-container{padding:0px 0px 16px 0px;}.elementor-4640 .elementor-element.elementor-element-38e0ee9{--e-nav-menu-horizontal-menu-item-margin:calc(21px / 2);}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu--main:not(.elementor-nav-menu--layout-horizontal) .elementor-nav-menu > li:not(:last-child){margin-bottom:21px;}.elementor-4640 .elementor-element.elementor-element-295883a{--grid-columns:2;}.elementor-4640 .elementor-element.elementor-element-856d050{--n-menu-heading-justify-content:initial;--n-menu-title-flex-grow:initial;--n-menu-title-justify-content:initial;--n-menu-title-justify-content-mobile:initial;--n-menu-title-distance-from-content:.1rem;--n-menu-toggle-align:flex-end;--n-menu-title-space-between:9px;--n-menu-title-padding:20px 20px 20px 20px;--n-menu-dropdown-indicator-size:24px;--n-menu-dropdown-indicator-space:.1rem;}.elementor-4640 .elementor-element.elementor-element-856d050 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-4640 .elementor-element.elementor-element-856d050.elementor-element{--flex-grow:1;--flex-shrink:0;}.elementor-4640 .elementor-element.elementor-element-856d050 > .elementor-widget-container > .e-n-menu > .e-n-menu-wrapper > .e-n-menu-heading > .e-n-menu-item > .e-n-menu-title:not( .e-current ):not( :hover ){border-width:0px 0px 1px 0px;}.elementor-4640 .elementor-element.elementor-element-856d050 > .elementor-widget-container > .e-n-menu > .e-n-menu-wrapper > .e-n-menu-heading > .e-n-menu-item > .e-n-menu-title:hover:not( .e-current ){border-width:0px 0px 1px 0px;}.elementor-widget-button .elementor-button{font-size:var(--e-global-typography-accent-font-size);}}@media (max-width:767px){.elementor-4640 .elementor-element.elementor-element-5ee3e3fe.e-con{--flex-grow:1;--flex-shrink:0;}.elementor-4640 .elementor-element.elementor-element-35c8c796{--gap:0px 0px;}.elementor-widget-theme-site-logo .widget-image-caption{font-size:var(--e-global-typography-text-font-size);line-height:var(--e-global-typography-text-line-height);}.elementor-widget-mega-menu{--n-menu-title-font-size:var(--e-global-typography-accent-font-size);}.elementor-widget-nav-menu .elementor-nav-menu--dropdown .elementor-item,.elementor-widget-nav-menu .elementor-nav-menu--dropdown .elementor-sub-item{font-size:var(--e-global-typography-accent-font-size);}.elementor-4640 .elementor-element.elementor-element-057f83e .elementor-nav-menu--main .elementor-item{padding-left:0px;padding-right:0px;padding-top:2.2rem;padding-bottom:2.2rem;}.elementor-4640 .elementor-element.elementor-element-057f83e{--e-nav-menu-horizontal-menu-item-margin:calc(21px / 2);}.elementor-4640 .elementor-element.elementor-element-057f83e .elementor-nav-menu--main:not(.elementor-nav-menu--layout-horizontal) .elementor-nav-menu > li:not(:last-child){margin-bottom:21px;}.elementor-widget-loop-grid .elementor-button{font-size:var(--e-global-typography-accent-font-size);}.elementor-4640 .elementor-element.elementor-element-8221995{--grid-columns:1;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu--main .elementor-item{padding-left:0px;padding-right:0px;padding-top:1.9rem;padding-bottom:1.9rem;}.elementor-4640 .elementor-element.elementor-element-38e0ee9{--e-nav-menu-horizontal-menu-item-margin:calc(21px / 2);}.elementor-4640 .elementor-element.elementor-element-38e0ee9 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li{padding-bottom:0px;padding-top:0px;}.elementor-4640 .elementor-element.elementor-element-057f83e .elementor-item{padding:0rem !important;margin:0rem;font-weight:400 !important;}.elementor-4640 .elementor-element.elementor-element-057f83e .menu-description{display:none !important;}}@media (max-width: 1024px){.elementor-4640 .elementor-element.elementor-element-d86388e{background-color:#f8f5ee !important;border:none !important;border-radius:0 !important;}}.elementor-4640 .elementor-element.elementor-element-ac589b7:hover{cursor:pointer;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .menu-item:hover{background-color:#f8f5ee;border-radius:6px;cursor:pointer;}.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu > li{padding-bottom:16px;padding-top:8px;}@media (max-width: 1024px){.elementor-4640 .elementor-element.elementor-element-38e0ee9 .elementor-nav-menu > li{padding-bottom:0px;padding-top:0px;}.elementor-4640 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