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Designing for alignment, orchestrating for impact.

Harmonic Design is a service design consultancy that helps organizations unlock greater value for all stakeholders, inside and out.

Service design
 spurs revenue growth. accelerates time to value creation. improves the quality of end-to-end experiences. drives innovation. builds creative cooperation.

Explore Our Services

What we do

Harmonic crafts tailored engagements to meet your organization's unique needs at every phase, working alongside you to co-create measurable value.

Innovation & Reimagination

Need help moving from opportunity to breakthrough products, services, or experiences?

innovation and reimagination

Orchestration & Harmonization

Ready to shift from fragmented product experiences to journey-based outcomes?

Orchestration and Harmonization

Transformation & Integration

Uncertain how to build and mature your in-house service design capability?
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Service design collaboration in action

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Initiating Journey Management as Service Design Scales

After proving the value of service design, Amtrak Innovation sought expert help to scale it cohesively, avoiding fragmentation and aligning with existing processes.
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Fuel for Thought

Smart thinking on service design

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For Your Organization

Is it Time for Journey Management? Five Signs Your Business is Ready.

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Hot Take

The Aesthetics of the City Through the Attention of the Everyday: A Pittsburgh Public Transport Story

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Practice Area

Lessons From the Reviewers: How To Strengthen Your Design Portfolio and Interview

More Perspectives
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What's Going On

News
Mariah Mills Publishes in Touchpoint on the Future of Collaboration Across Service Design, Product, and Journey Management
Events
Service Design on the Move: Creating Better Journeys in Public Transit
Events
Exploring Transit Through Service Design
News
Harmonic Design Partners with TheyDo to Accelerate Journey Management in North America
News
Exploring Interdisciplinarity: Harmonic CEO Guest Edits Touchpoint
News
Advancing Service Design: New Conference Curated by Industry Leaders to Challenge Boundaries and Inspire Change
Events
Designing Through Change: The Intersection of Service Design & Organizational Transformation
News
Discover the New Harmonic Design Website: A Fresh Look at Service Design Excellence
News
Harmonic Design Announces 2024 Practice Week: Expanding Our Practice Through Design Intersections
Events
Product Meets Journey: A Service Design Roundtable
News
Harmonic Designers Publish Groundbreaking Article on Service Implementation in Touchpoint Journal
News
Rethinking Everything
All News & Events
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Orchestrating Experiences Celebrates Six Years!

Learn more about the book, inspiring designers and professionals to tackle complex design challenges

Check it Out

Connect with Harmonic

Let’s talk about creating value.

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HELLO@THISISHARMONIC.COM

50 HURT PLAZA SE, SUITE 930
ATLANTA, GA 30303

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