All Posts

May 9, 2022
Measuring for Sustainability: Friend or Foe?

Harmonic service designers Leah Berg and Shreya Dhawan look at how to measure sustainability in a new service experience in their published article “Measuring for Sustainability: Friend or Foe?” in Touchpoint, the leading journal for service design published by the Service Design Network.

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April 5, 2022
Harmonic Design Partners with Rare in Sustainable Behavior Change

Rare, a non-profit dedicated to driving sustainable behavior change to benefit both nature and people, approached Harmonic Design to help them increase the adoption of three behaviors—purchase carbon offsets, contract for renewable energy, and adopt a plant-rich diet. 

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February 11, 2022
10 Signs You Are Dating a Service Designer

The signs are there—sticky notes on the mirror, your first date is plotted on a journey map, and you think they're using research techniques on you—could it be that you are dating a service designer?

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January 3, 2022
New Year, New Career: Considering A Change to Service Design?

Advice from Harmonic Designers to help you on your journey to becoming or understanding service design.

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December 17, 2021
2021 Harmonic Design Year in Review

2021 has been a year of growth for Harmonic Design. Here’s to a Happy and Healthy 2022!

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December 15, 2021
Service Designer Shreya Dhawan featured by Hindustan Times

Service Designer, Shreya Dhawan, is profiled in a feature ‘SCAD: Designing the Future for Students from India.”

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November 29, 2021
Walking With Possibility: Service Design in Your Organization

Like a city that holds infinite possibility, so do organizations. More specifically, the people—the citizens, the walkers—that make up organizations.

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October 28, 2021
Harmonic Designers Introduce Service Design to Local High School Students

Harmonic Designs partners with Next Generation Men and Women to expose high school students to service design

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October 12, 2021
Master your Interview Approach: A Framework for Designers

Job seeking is hardly ever a fun process. The following article provides a concise framework to help you think through the content of your message and how to keep the other party thoroughly engaged.

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September 14, 2021
How to Handle Life’s Mundane Unpleasantries: Three Tips from Service Design

I have been poking around in the depths of many service delivery operations, developing a sort of service x-ray vision. This vision comes into use for handling life’s mundane unpleasantries like successfully negotiating the bill or fee.

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