This year, Harmonic designers are busy speaking, writing, teaching, and creating digital content on aspects of design in addition to their client work.

Patrick discusses his and the teams’ experience at Harmonic Design in helping organizations design great services, in addition to assisting them in adopting the service design way of working.

Arjun Srinivas and Mariah Mills assist in instructing community-focused design to students.

Service Design Network Portugal invited Carol Massa to join their Lusofonia campaign. As of today, the Lusofonia campaign has selected 27 designers to share their journey in the service design world and we're proud that Carol is being featured.

Last week, joining many businesses around the world, Harmonic Design shifted to a distributed work model.* We continue to research, design, and facilitate workshops with clients from coast to coast. But, our physical studio will be closed through April 30. Maybe longer.

Harmonic Design’s CEO is a guest editor for the new issue of Touchpoint!

Service Designers are often called to perform challenging roles of organizational designers and change managers. This proposed framework offers Service Designers the potential to perform better at supporting organizations to understand and apply S-D logic within their culture change efforts.