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Perspectives

Welcome to our blog, where Harmonicas give voice to creativity and insights.

Hot Take

A Mandate Is Not a Strategy: Start With Value, Then AI

When you think of your company’s ability to impact the lives of customers and generate business value through the performance of services what comes to mind?

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For Your Organization

Fit isn’t found, it’s designed.

Practice Area

Service Safari Toolkit

Practice Area

The Ecotone Framework: Understand Systemic Change and Innovation in Service Design

Innovation Through Design

Designing for Sustainability: A Harmonic Design Series About Service Design and the “S” word

Hot Take

The Elephant in the Blueprint

Innovation Through Design

Design: Thinking, Crafting, and Actualization
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Orchestrating Experiences Celebrates Eight Years!

Learn more about the book, inspiring designers and professionals to tackle complex design challenges

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Alla Weinberg on Brave UX podcast

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Alla Weinberg, discusses how to design safe workplace culture on the Brave UX Podcast

PQ on this is HCD podcast

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Harmonic Design’s Co-founder, Patrick Quattlebaum, Discusses How Service Design Shapes the Future of Organizations —This is HCD Podcast

UX to service designer

Hot Take

Design Nomad: Journeying from UX Design to Service Design

service participation

For Your Organization

At the Heart of Services is Participation

Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design

Hot Take

Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design

service orientation blog

For Your Organization

Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants

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Inside Harmonic

Service Design Meets Branding

ecotones

Practice Area

The Ecotone Framework: Understand Systemic Change and Innovation in Service Design

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Practice Area

Designing for Designers: How Harmonic Supports Personal Design Practices

dominant non cooperative facilitation

For Your Organization

Exploring Group Dynamics in Co-Design: A Theoretical Investigation

Harmonic and Spelman Innovation Lab

Outreach

Harmonic Design Reflects on Progress in Outreach and DEI in 2022, Looks Ahead to 2023

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For Your Organization

What Noma’s Closing Teaches Us About Sustainable Service Organizations

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