Perspectives

Welcome to our blog, where Harmonicas give voice to creativity and insights.

For Your Organization

At the Heart of Services is Participation

When you think of your company’s ability to impact the lives of customers and generate business value through the performance of services what comes to mind?

Our Favorites

For Your Organization

Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants

Patrick Quattlebaum
•
Jun 29, 2023

Innovation Through Design

Understanding Activity Systems as a Service Designer

Mariah Mills
•
Apr 28, 2020

Outreach

A Place in Library Land

Patrick Quattlebaum
•
Apr 23, 2020

Hot Take

The Elephant in the Blueprint

Becky Scheel
•
Apr 16, 2020

Innovation Through Design

The 10,000-Foot View of Service Design

Stephen Taylor
•
Mar 17, 2020

Innovation Through Design

Design: Thinking, Crafting, and Actualization

Stephen Taylor
•
Feb 7, 2019

Orchestrating Experiences Celebrates Six Years!

Learn more about the book, inspiring designers and professionals to tackle complex design challenges

Explore Topics

Format

Author

For Your Organization

Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants

Patrick Quattlebaum
•
June 29, 2023

Inside Harmonic

Service Design Meets Branding

Becky Scheel and Parc Masterson
•
April 26, 2023

Practice Area

The Ecotone Framework: Understand Systemic Change and Innovation in Service Design

This Is Harmonic
•
March 20, 2023

Practice Area

Designing for Designers: How Harmonic Supports Personal Design Practices

This Is Harmonic
•
March 8, 2023

For Your Organization

Exploring Group Dynamics in Co-Design: A Theoretical Investigation

This Is Harmonic
•
February 15, 2023

Outreach

Harmonic Design Reflects on Progress in Outreach and DEI in 2022, Looks Ahead to 2023

Harmonic Team
•
January 30, 2023

For Your Organization

What Noma’s Closing Teaches Us About Sustainable Service Organizations

Patrick Quattlebaum
•
January 11, 2023

For Your Organization

How to Incorporate an Effective Feedback Culture in Your Team

This Is Harmonic
•
October 13, 2022

Inside Harmonic

Intern Impressions: Wisdom from Harmonic’s 2022 Interns

This Is Harmonic
•
October 4, 2022

Featured In...

Harmonic Design’s Cofounder, Patrick Quattlebaum, Featured on User Testing’s Human Insight Podcast

This Is Harmonic
•
September 12, 2022

Innovation Through Design

Bioinspiration for Service Design

Becky Scheel
•
July 19, 2022

Innovation Through Design

Discussing Design for Positive Environmental Behavior Change

This Is Harmonic
•
June 14, 2022

Perspectives

Our Favorites

Explore Topics

Format

Author

Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants

Service Design Meets Branding

The Ecotone Framework: Understand Systemic Change and Innovation in Service Design

Designing for Designers: How Harmonic Supports Personal Design Practices

Exploring Group Dynamics in Co-Design: A Theoretical Investigation

Harmonic Design Reflects on Progress in Outreach and DEI in 2022, Looks Ahead to 2023

What Noma’s Closing Teaches Us About Sustainable Service Organizations

How to Incorporate an Effective Feedback Culture in Your Team

Intern Impressions: Wisdom from Harmonic’s 2022 Interns

Harmonic Design’s Cofounder, Patrick Quattlebaum, Featured on User Testing’s Human Insight Podcast

Bioinspiration for Service Design

Discussing Design for Positive Environmental Behavior Change

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