Perspectives

Welcome to our blog, where Harmonicas give voice to creativity and insights.

When you think of your company’s ability to impact the lives of customers and generate business value through the performance of services what comes to mind?

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Learn more about the book, inspiring designers and professionals to tackle complex design challenges

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Decorative Tapestry

At Harmonic, We’re Weaving an Experience Tapestry To Create Value For Everyone

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A Cure for Bad Collaboration: Designerly Virtues

Experience Mesh Harmonic Design

Experience Mesh: A Multi-actor Storytelling Technique in One Single View

Career Storytelling

How To Craft Your Career Story By Design

PQ Service Design Show

CEO Patrick Quattlebaum Discusses How to Build Capabilities on the Service Design Show

Differences Between Service Design and UX Research

What are the Differences Between Service Design and UX Research?

Summer 2020 Interns

Summer Internship Reflections and Advice

Dish Rack

Get Rid of Your Dish Rack: The Benefits of a Small Team

Sustainable Methods Banner

Round and Round: Infusing Sustainability in Method

Asychronus-synchronus-Communication

Asynchronous and Synchronous Communication Challenges in a Pandemic World

Conceptual Integrity and Empathic Anticipation

Design Philosophy: Conceptual Integrity and Empathic Anticipation

Cover Image (Grocery Pickup)

A Service Designer Lens: Grocery Pickup Spot #4, the New Normal?