Posts tagged:

Service Design

Vampire bats and reciprocity

What Vampire Bats Can Teach Us About Reciprocity and Design

the stage at SDGC

From AI to Journey Management: What SDGC 2024 Revealed About the Future of Service Design

Thoughtful Friction Blog graphic showing a customer journey with friction

Thoughtful Friction: Why Seamless Isn’t Always the Goal in Service Design

ecotone frameworks

Critical Realism and Complex Systems Inquiry: Exploratory Thoughts

Touchpoint guest edits graphic

Exploring Interdisciplinarity: Harmonic CEO Guest Edits Touchpoint

Rosenfeld Media Advancing Service Design banner featuring the curators

Advancing Service Design: New Conference Curated by Industry Leaders to Challenge Boundaries and Inspire Change

Banner for livestream event: Designing Through Change

Designing Through Change: The Intersection of Service Design & Organizational Transformation

Age of Empires and research banner

Mastering Qualitative Research: Lessons from Age of Empires for Better Problem-Solving

Harmonic Design Banner that shows an adorable corgi at the desk for a website launch

Discover the New Harmonic Design Website: A Fresh Look at Service Design Excellence

2024 Practice Week

Harmonic Design Announces 2024 Practice Week: Expanding Our Practice Through Design Intersections

Harmonic Practice Week Roundtable

Product Meets Journey: A Service Design Roundtable

We heart venn diagrams

Why Designers Can’t Get Enough of Venn Diagrams and Why You Should Love Them Too