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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Harmonic Design Partners with TheyDo to Accelerate Journey Management in North America
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Service Origami Toolkit
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Creating a Culture of Service Orientation: Unlocking Greater Value for All Service Participants
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The 10,000-Foot View of Service Design
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ALL PERSPECTIVES
Posts tagged:
Carol Massa
Practice Area
Tales From the Practice: Blueprinting for Project Implementation
Harmonic Team
•
April 28, 2021
Practice Area
Experience Mesh: A Multi-actor Storytelling Technique in One Single View
Harmonic Alumni
•
March 4, 2021
News
Strategic Design in Organizations | Course
This Is Harmonic
•
January 22, 2021
News
Strategic Design in Organizations | Course
This Is Harmonic
•
September 14, 2020
Events
Experience Tapestry Workshop: Designing for Interdependent Moments in Multi-Actor Ecosystems
This Is Harmonic
•
September 8, 2020
Practice Area
Round and Round: Infusing Sustainability in Method
Harmonic Team
•
August 19, 2020
News
The Strategic Role of Service Design in Organizations | Online Course
This Is Harmonic
•
August 3, 2020
Practice Area
Asynchronous and Synchronous Communication Challenges in a Pandemic World
Harmonic Alumni
•
July 14, 2020
Innovation Through Design
Designing for Sustainability: A Harmonic Design Series About Service Design and the “S” word
Harmonic Team
•
June 16, 2020
News
Designer Carol Massa featured by Service Design Network Portugal
This Is Harmonic
•
May 29, 2020
Practice Area
The Power of Design Translation: Visual Communication
Harmonic Alumni
•
March 14, 2019
