Service Design Network Portugal invited Carol Massa to join their Lusofonia campaign. As of today, the Lusofonia campaign has selected 27 designers to share their journey in the service design world and we're proud that Carol is being featured.
Learn how service design empowers organizations to deliver meaningful strategic value in this SDN Academy Masterclass.
Today, more than ever, the role of design in shaping human needs as we deliver new service models to improve human lives. As design professionals, we continue to experiment with new ways to provide solutions for complex problems. During this two-part course, Carol Massa will expand on the role of service design in organizations today, share insights on how to identify design challenges from an inside and outside-in perspective and, ultimately turn these insights into actions by closing gaps between people, process, policies, platforms.
This course has passed.
Event and Registration is through the Service Design Network’s website.
Hosted by the Service Design Network.
What are the takeaways from this training?
Who is this course for?
Service Designers; UX Designers; Design Researchers; Experience Designers; Experience Strategists