Learn how service design empowers organizations to deliver meaningful strategic value in this SDN Academy Masterclass.
Today, more than ever, the role of design in shaping human needs as we deliver new service models to improve human lives. As design professionals, we continue to experiment with new ways to provide solutions for complex problems. During this two-part course, Carol Massa will expand on the role of service design in organizations today, share insights on how to identify design challenges from an inside and outside-in perspective and, ultimately turn these insights into actions by closing gaps between people, process, policies, platforms.
I believe designers should have the opportunity to wash, dry, or put away the dishes when needed in a project. By this, I mean that designers should be free to find new opportunities, ways of working, and expand their knowledge as they complete a project.
It’s Thursday, so time for a throwback post! Give a listen to CEO Patrick Quattlebaum’s appearance on Presentable: Designing the Future with host Jeff Veen.
The game-changing piece of advice I received when I was applying for jobs after grad school was this: know your story, rehearse it, and tell it with intention.