Today, more than ever, the role of design in shaping human needs as we deliver new service models to improve human lives. As design professionals, we continue to experiment with new ways to provide solutions for complex problems. During this two-part course, Carol Massa will expand on the role of service design in organizations today, share insights on how to identify design challenges from an inside and outside-in perspective and, ultimately turn these insights into actions by closing gaps between people, process, policies, platforms.
November 10 - 11, 2020
This course has passed; stay tuned for further offerings Hosted by the Service Design Network
Last week, joining many businesses around the world, Harmonic Design shifted to a distributed work model.* We continue to research, design, and facilitate workshops with clients from coast to coast. But, our physical studio will be closed through April 30. Maybe longer.
Our CEO, Patrick Quattlebaum, recently appeared on the popular design podcast This is HCD. He and host Gerry Scullion had a lengthy discussion on how to break down barriers among tribes with organizations.