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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Our Partners
Designing better services, together
About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Our Partners
Designing better services, together
Harmonic Design CEO Patrick Quattlebaum Named Guest Editor of Touchpoint Journal on Business Transformation
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Shreya Dhawan joins the latest Rosenfeld Podcast with Gustavo Vieira from Livework
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Services
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Service Origami Toolkit
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Design: Thinking, Crafting, and Actualization
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Work
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ALL PERSPECTIVES
Posts by:
Becky Scheel
Hot Take
The Dark Side of Servitization: 5 Questions Designers Can Ask to Create Value, Not Extract It
Becky Scheel
•
September 1, 2026
Practice Area
Creativity, Craft, and the Power of Making
Becky Scheel
•
September 24, 2025
Practice Area
Past as Prologue: Designing for Equity With Intention
Becky Scheel
and
Leah Berg
•
June 11, 2025
Hot Take
What Vampire Bats Can Teach Us About Reciprocity and Design
Becky Scheel
•
October 25, 2024
For Your Organization
Thoughtful Friction: Why Seamless Isn’t Always the Goal in Service Design
Becky Scheel
•
October 8, 2024
Practice Area
Breaking Free from Tables: Redefining Service Experiences with Innovative Visualizations
Becky Scheel
•
February 8, 2024
Inside Harmonic
Service Design Meets Branding
Becky Scheel
and
Parc Masterson
•
April 26, 2023
Innovation Through Design
Bioinspiration for Service Design
Becky Scheel
•
July 19, 2022
Hot Take
How to Handle Life’s Mundane Unpleasantries: Three Tips from Service Design
Becky Scheel
•
September 14, 2021
Hot Take
The Elephant in the Blueprint
Becky Scheel
•
April 16, 2020
Practice Area
Service Safari (Elephants Included)
Becky Scheel
•
April 14, 2020
Hot Take
Service Design of Dating, a Journey Map
Becky Scheel
•
February 14, 2020
