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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Mariah Mills Publishes in Touchpoint on the Future of Collaboration Across Service Design, Product, and Journey Management
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Service Design on the Move: Creating Better Journeys in Public Transit
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Journey Management as an Operating Model: PQ on the PROMISE Podcast
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Walking With Possibility: Service Design in Your Organization
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Work
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ALL PERSPECTIVES
Posts about:
Hot Take
Hot Take
The Aesthetics of the City Through the Attention of the Everyday: A Pittsburgh Public Transport Story
Darwin Muljono
•
April 11, 2025
Hot Take
Opening Up the Possibilities of Journey Management and Rethinking What We Call It
Mariah Mills
•
February 19, 2025
Hot Take
What Vampire Bats Can Teach Us About Reciprocity and Design
Becky Scheel
•
October 25, 2024
Hot Take
Why Designers Can’t Get Enough of Venn Diagrams and Why You Should Love Them Too
Stephen Taylor
•
July 26, 2024
Hot Take
Design Nomad: Journeying from UX Design to Service Design
Yeji Han
•
September 8, 2023
Hot Take
Three Key Qualities to Identify a Stellar UX Practitioner Ready for Service Design
Stephen Taylor
•
July 10, 2023
Hot Take
10 Signs You Are Dating a Service Designer
This Is Harmonic
•
February 11, 2022
Hot Take
New Year, New Career: Considering A Change to Service Design?
Harmonic Alumni
•
January 3, 2022
Hot Take
How to Handle Life’s Mundane Unpleasantries: Three Tips from Service Design
Becky Scheel
•
September 14, 2021
Hot Take
A Cure for Bad Collaboration: Designerly Virtues
Stephen Taylor
•
March 24, 2021
Hot Take
What are the Differences Between Service Design and UX Research?
Stephen Taylor
•
October 6, 2020
Hot Take
Design Philosophy: Conceptual Integrity and Empathic Anticipation
Stephen Taylor
•
July 7, 2020
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