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April 16, 2019
Harmonic Guest Edits Touchpoint!

Harmonic Design’s CEO is a guest editor for the new issue of Touchpoint!

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October 15, 2018
Culture-driven Service Transformation: A Framework

Service Designers are often called to perform challenging roles of organizational designers and change managers. This proposed framework offers Service Designers the potential to perform better at supporting organizations to understand and apply S-D logic within their culture change efforts.

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