In this hands-on session, we will teach you how to construct an Experience Tapestry—a single view of intersecting experience pathways customers, service providers, and other people take.
Service Designer, Shreya Dhawan, is profiled in a feature ‘SCAD: Designing the Future for Students from India.” The article expands on how her education and experience at Savannah College of Art and Design (SCAD) helped her design her service design career.
Shreya is a multi-disciplinary designer focusing on building, connecting, and nurturing design communities around the globe. She earned her M.F.A. in service design from SCAD in 2015 and has been at Harmonic Design since 2018. Outside of her client projects, she is an in-classroom mentor for the service design program at SCAD, helps manage Harmonic’s internship program, and is active in the local and global Service Design Network communities.
She will be featured in a webinar about service design at SCAD on January 13, 2022.