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About Harmonic Design
Take a quick look at who we are and what we do
Meet the Team
Get to know Harmonicas, from our founders to team members
Careers at Harmonic
Explore exciting careers in service design
News and Events
Keep up with the latest Harmonic happenings
Harmonic Design CEO Patrick Quattlebaum Named Guest Editor of Touchpoint Journal on Business Transformation
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Shreya Dhawan joins the latest Rosenfeld Podcast with Gustavo Vieira from Livework
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Innovation & Reimagination
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Services Overview
Explore tailored services that enable value co-creation
Innovation & Reimagination
Launch, expand, or reimagine your offerings
Orchestration & Harmonization
Align your service goals with the customer journey
Transformation & Integration
Fortify your teams with service design strategies
Service Safari Toolkit
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The 10,000-Foot View of Service Design
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Posts tagged:
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Hot Take
A Mandate Is Not a Strategy: Start With Value, Then AI
Patrick Quattlebaum
•
May 21, 2026
