Harmonicas are unified by our passion for tackling business and organizational challenges through service design. We strive for a diversity of skills, work backgrounds, and life experiences joined in collaboration.
Harmonicas consistently embody our values and daily drive forward the evolution of service design. We are committed to upholding high standards of excellence while advancing service design through our practice.
We’re new and accomplished practitioners with a deep shared knowledge and passion for service design–from value proposition to experience; from operations to outcomes; and from capabilities to culture.
Above all, Harmonicas are teachers at heart, dedicated to sharing and spreading expertise in service design, and delighted when our clients and community mature in using service design to create better outcomes.
Co-creating across the boundaries of client and partner, customer and business, and leaders and employees.
Taking individual ownership and initiative that supports collective outcomes and personal growth.
Continuously refining our methods and practice to stay at the forefront of service design.
Guiding our clients through often ambiguous terrains, helping them unlock new ways of creating value.
Valuing diverse perspectives and needs that enrich our insights and expand our impact.
Fostering service design learning, growth, and expertise inside and outside Harmonic.
Dive deep into service design. Make contributions that define visions and drive real-world impact. Reimagine and create services, shape service-oriented strategies, and build capabilities within client organizations.
Expand your professional skills inside a community of continuous learning through collaboration with peers and clients. Refine and share your design philosophy while contributing to our collective growth through teaching, speaking engagements, and writing.
Play a pivotal role in Harmonic’s growth journey—and shape the future of service design. Express insights and exert influence as a practitioner on our strategy, partnerships, and operational approaches.
Help Harmonic foster a culture of social responsibility and community engagement, whether by volunteering, partnerships, or pro bono work supporting educational programs. Commit to driving meaningful change beyond projects that enhance the service design community and the world.
We trust our employees to determine the best environment for their work. Our employees flex their time working from home, our Atlanta studio, and third locations based on balancing team and personal needs.
We trust our employees to manage when and how much time they spend away from work. We offer a “responsible use” Paid Time Off policy for all full-time, non-seasonal, and salaried employees.
We cover 100% of the premium for a selection of healthcare insurance plans and 99% of the premium for both dental and vision for all employees.
We provide a 401K retirement account program and contribute 5% of eligible employees’ pay to their 401(k).
We share in our success by giving employees a portion of the studio’s profits as an additional 401k retirement contribution following the end of each fiscal year.
We support our team’s learning and growth with funding for individual and team learning experiences, including conferences, educational programs, guest speakers, and practice days.
© 2018 – 2024 Harmonic Design
The Harmonic Design logo is a servicemark of Harmonic Design, Inc.
