Rethinking Everything

July 17, 2023

Harmonic Design CEO and co-founder Patrick Quattlebaum and Melanie Huggins, executive director of Richland Library in Columbia, South Carolina, shared insights on the transformative power of service design at the 2023 ALA Annual Conference last month. They emphasized human-centered approaches and holistic reimagination using service design and strategic frameworks.

Read the full article by American Libraries here.

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