Whitney Masulis

Service Designer

Profile picture of Whitney Masulis

Whitney is an experienced service designer passionate about tailoring experiences that are both useful to customers and seamless for employees. Her background in business strategy and UX design informs her ability to translate pain points and opportunities into functional solutions that transform companies. 

Whitney has delved into projects across a range of industries, including telco, automotive, quick-serve restaurants, retail, hospitality, government, non-profit, and pharmaceutical. She loves to make prototypes, spreadsheets, new friends, and family recipes. She has a B.A. in visual art from Brown University and an MBA in marketing from MIT.

When she’s not working, Whitney enjoys cooking, baking, eating, thinking about food, and spending time with her energetic husband, hilarious daughter, and cranky terrier in Brooklyn.

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