Enhancing client outcomes through human-centered service design for the real world
With over seven years of experience spanning UX, digital strategy, and service design, Whitney Masulis brings a spirited, quality-driven approach to collaborative environments. Regarded as a powerhouse asset, she delivers strategic solutions that improve team cohesion and drive successful outcomes for clients. At Harmonic Design, Whitney immerses herself in customer perspectives through research and co-design sessions to develop user-centric services that increase efficiency and employee satisfaction. Her client work spans across healthcare, automotive, finance, and other sectors. She holds an MBA from MIT Sloan School of Management.
A veritable kaleidoscope of contrasts, Whitney’s joie de vivre transcends borders.
She delights in the duality of her Vietnamese-French-Jewish roots, savoring pastrami and pâtisseries alike. Fueled by silliness and love, this Brooklyn mom constantly seeks opportunities to learn and grow. You’ll know you’ve reached her inner circle when she customizes a mug for you.
