Mariah Mills

Lead Service Designer

Mariah is passionate about guiding teams through complex design problems while maintaining a positive and inclusive atmosphere.

As a lead service designer, she helps organizations set actionable strategies that connect human experience to organizational goals and capabilities. She draws on expertise in design research and strategy, navigating organizational dynamics, facilitation, and storytelling to drive alignment among diverse groups and deliver valuable outcomes to clients.

Mariah believes in the transformative power of craft and creative community.

Outside work, Mariah can be found studying classical double bass, eating delicious food with her friends, trying desperately to convince a corgi to walk around the block, collaging, or reading historical fiction.

Mariah Mills - Service Design Lead - Harmonic Design

Mariah's Expertise

Innovation
Facilitation
Engagement Management
Storytelling
Music Nerd
Tofu Master

Get in Touch

Interested in hiring me as a guest speaker? Let me know!

Perspectives from Mariah

Finding the Unexpected: Bringing Collage Practices to Service Design
Understanding Activity Systems as a Service Designer
Service Evidence – Harmonic Video Short
How To Craft Your Career Story By Design
The Art of Facilitating Design Research
ChatGPT Really Got Me | Why Do We Still Write Cover Letters Like This?