Shreya Dhawan joins the latest Rosenfeld Podcast with Gustavo Vieira from Livework

Advancing Service Design 2025 is right around the corner—and this year’s theme, Performance, promises to push our practice further than ever. Over the past few months, Gustavo Vieira, Ben Reason, Patrick Quattlebaum, and Shreya Dhawan, together with Louis Rosenfeld, have been curating a two-day program that explores how service design performs—within teams, across organizations, and […]