Olivia is passionate about solving complex problems for organizations by focusing on humans, their needs, behaviors, and motivations. She received her Interaction Design master's from Domus Academy and is currently working towards a master's in Applied Sociology from the University of Alabama at Birmingham. She is passionate about continuously learning and pushing her Service Design practice further.
Olivia's favorite aspect of Service Design is immersing herself in new industries and learning the ins and outs of organizations to develop solutions that drive value for the organization, its customers, and its employees.
Olivia is a New York native, currently based out of Atlanta, GA, where she lives with her two dogs. She loves trying and learning crafting activities, watching movies and shows, and attempting to get through her very long reading list.