Brandon Ball

Service Designer

Brandon is a Service Designer who provides creative problem solving and innovation strategy to clients. As a leader, he partners with teams to craft and transform customer experiences. He lives and breathes design, combining his passion for the arts with business acumen.

Beginning his career at General Electric, Brandon worked in operations and supply chain. He pivoted to experience strategy, leading innovation and design projects for Marriott. Next, he led and collaborated on human-centered design and traditional strategy projects at KPMG Digital. Before Harmonic, Brandon worked as a Business Designer at Fjord providing people-centric business strategies to public sector clients.

With degrees in engineering, design, and business, Brandon is a multidisciplinary thinker, earning a BS in Industrial and Systems Engineering from North Carolina Agricultural and Technical State University (AGGIE PRIDE!), MA in Design Leadership from Maryland Institute College of Art, and MBA from Johns Hopkins.

A proud Atlanta native, Brandon spends his free time traveling, hiking, reading, curating sounds for events around DC, Baltimore, and ATL, teaching at MICA, and mentoring junior colleagues and students from his alma maters

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