Designing for alignment, orchestrating for impact.

Harmonic Design is a service design consultancy that helps organizations unlock greater value for all stakeholders, inside and out.

Service design
spurs revenue growth. accelerates time to value creation. improves the quality of end-to-end experiences. drives innovation. builds creative cooperation.

What we do

Harmonic crafts tailored engagements to meet your organization's unique needs at every phase, working alongside you to co-create measurable value.

Service design collaboration in action

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Ferguson warehouse

Reimagining Product Data as a Service for Enhanced Business Value

We brought together a diverse, cross-functional team to understand their roles in the data processing workflow and subsequent usage.
Fuel for Thought

Smart thinking on service design

PQ featured in PR

Journey Management as an Operating Model: PQ on the PROMISE Podcast

Public transportation service safari blog header graphic showing maps and transit vehicles

Exploring Transit Systems: Lessons from a Multi-City Service Safari

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The Art of Collaboration: Intern Takeaways from Summer 2024

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What's Going On

Learn more about the book, inspiring designers and professionals to tackle complex design challenges