Past as Prologue: Designing for Equity With Intention
Authors’ note: This piece expands on themes from our Touchpoint article, Access Freely: Collaborative Service Design for Inclusive Library Experiences. In that article, we explored a decade of partnership between Harmonic Design and Richland Library. Here, we take a step back—not to talk about libraries specifically, but to share how our early work in cultural […]
Harmonic Authors Advance the Conversation on Equity in Service Design
From Public Libraries to Systems Change: Designing for Belonging We’re thrilled to share that three Harmonic voices are featured in the newest edition of Touchpoint, the peer-reviewed journal of the Service Design Network (SDN)—a global platform for sharing service design thinking and practice. Touchpoint Vol. 16 No. 2 focuses on a timely and vital theme: […]